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Terms of Service

Terms of Service

Last updated: March 7, 2026

These Terms of Service govern the use of Loadvis, an independently built and maintained software product by Tom Mcfly.

These Terms of Service govern access to and use of Loadvis, including the public website, account features, loading plans, calculation tasks, result views, point recharges, and subscription billing.

The terms are written for the product that actually exists today. They explain how users may use the platform, what responsibilities they keep, and where the service has operational limits.

Terms overview

  • Loadvis is a software service for container loading planning and related result delivery.
  • Users remain responsible for the business decisions they make from platform outputs.
  • Paid features may include point recharges and recurring subscriptions managed through the billing workflow.
  • We may suspend or terminate access when the service is abused, unpaid, or used in violation of these terms.

Key Terms

  • Service type: Container loading optimization software. The platform supports planning, solving, result review, and account management workflows.
  • User scope: Professional and operational use. The product is intended for practical planning and operational scenarios rather than personal entertainment use.
  • Paid usage: Point recharges and subscriptions. Some features require payment and may follow separate billing events inside the account.
  • Operational limit: Results support decisions but do not replace on-site judgment. Users must still verify loading feasibility, safety, and compliance in the real world.

Acceptance and account use

By using Loadvis, the user confirms that they are authorized to use the service and agrees to follow these terms.

  • Users must provide truthful account information and keep login credentials reasonably secure.
  • Users are responsible for activity that occurs through their account unless caused directly by the platform.
  • The service is intended for practical and professional workflows rather than children or consumer entertainment use.
  • We may refuse, restrict, or revoke access when an account is used unlawfully, fraudulently, abusively, or in a way that threatens the platform.

What the service provides

Loadvis provides software tools for planning and reviewing loading work, but it is not a logistics operator or a physical loading contractor.

  • The platform may include saved plans, product and container data, calculation settings, queue-based solver tasks, result views, animations, guides, and account history.
  • Features may change over time as the product evolves, is improved, or is limited for operational, legal, or security reasons.
  • Access to some functions may depend on account status, plan limits, payment status, or temporary platform availability.
  • We do not promise that every feature will always be available in every region, workflow, or integration context.

User content and responsibilities

Users control the business data they submit into the platform and remain responsible for how that data is prepared and used.

  • Users are responsible for the accuracy of dimensions, weights, packaging assumptions, constraints, and other planning inputs.
  • Users must ensure that their uploaded or entered content does not violate law, contracts, intellectual property rights, or confidentiality obligations.
  • Users remain responsible for final loading decisions, operational safety checks, regulatory compliance, and customer commitments made from platform output.
  • The service must not be used to interfere with the system, scrape it unlawfully, test attacks, or gain unauthorized access to accounts or infrastructure.

Billing, points, and subscriptions

Some parts of the service are paid. Billing events are handled through the account and payment workflow connected to the platform.

  • Point recharges, paid packages, and subscriptions may be offered under pricing displayed in the product at the time of purchase.
  • Subscription plans may renew automatically until cancelled according to the options available in account settings or the billing flow.
  • Payment processors such as Stripe handle checkout and recurring billing, and their own terms may also apply to the payment transaction.
  • We may limit or suspend paid features for failed payment, chargeback risk, fraud concerns, or misuse of promotional or billing mechanisms.

Availability, disclaimers, and limits of liability

The platform is a software tool intended to support planning, not a guarantee of commercial outcome or physical loading success.

  • The service is provided on an as-available basis and may experience interruptions, delays, task failures, or output differences caused by infrastructure, input quality, or technical limits.
  • We do not guarantee that calculations are error-free, universally optimal, or suitable for every operational environment.
  • To the maximum extent permitted by law, we are not responsible for indirect, incidental, or consequential losses arising from use of the platform, including shipment loss, missed profit, data loss, or customer disputes.
  • Where liability cannot legally be excluded, it will be limited to the minimum extent allowed by applicable law and, where relevant, the amount paid for the affected service period or purchase.

Suspension, termination, and updates

We may need to change or limit the service over time, and we may also stop access where necessary to protect the product or business.

  • We may suspend, restrict, or terminate access for breach of these terms, payment failure, suspected abuse, legal risk, or operational security reasons.
  • Users may stop using the service at any time, but account records, billing records, or data needed for compliance may still be retained as described in the Privacy Policy.
  • We may update these terms when the product, billing model, legal requirements, or risk profile changes.
  • Continued use of the service after updated terms take effect means the user accepts the revised terms.

Terms contact

If you have questions about account rights, billing obligations, or these terms, use the contact information below.

  • Email: [email protected]. Use this for terms, billing, account, or compliance questions.
  • Website: loadvis.com. The main website contains the public product, pricing, privacy, and account entry pages.
  • Related policy: Privacy Policy. How data is collected, used, and stored is described separately in the Privacy Policy.